Shipping policy

At Ebox, we strive to deliver your orders quickly and securely across the United States. Please review our shipping guidelines below.

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Once shipped, you will receive a confirmation email with tracking information.

We offer standard and expedited shipping options. Delivery times may vary depending on your location and chosen shipping method. Standard shipping typically takes 3–7 business days, while expedited options are available at checkout for faster delivery.

Shipping costs are calculated at checkout based on order weight, size, and destination. Free shipping promotions may apply to qualifying orders, as advertised on our website.

Please ensure that your shipping address is correct when placing an order. Ebox is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.

If your package is lost, delayed, or arrives damaged, please contact us at info@ebox.hr so we can assist you promptly.

We reserve the right to update this policy as needed.